At Bank Coffee, we take pride in the quality and freshness of our coffee and baked goods. To maintain our high standards, we are unable to accept returns on coffee or food purchases. However, your satisfaction is our priority. If you experience any issues with your coffee or food items, please contact us within 24 hours of your purchase, and we will do our best to resolve the matter to your satisfaction.

Merchandise Returns

We offer a 30-day return policy for merchandise. To qualify for a return, you must:

• Provide the original receipt.
• Have a valid reason for the return (e.g., defective product, incorrect item received).

All merchandise must be returned in its original condition, including packaging and tags. Refunds will be processed back to the original payment method within 7-10 business days.

How to Initiate a Refund or Return

To initiate a return or report an issue with your order, please contact us at:
Phone: 607-333-4435
Email: info@bankcoffee.shop

Our team will guide you through the process and ensure a smooth resolution.

Thank you for choosing Bank Coffee, where your satisfaction means everything to us.